Ms. Adverthinker

I recently completed the book “The Accidental Creative” by Todd Henry. It is not a self-help book; at least, that is what I am telling myself to feel better about loving it so much. But it kind of is a self-help book for those with creative pursuits, specifically in the advertising business. The author has a background in agency business and it felt like he was talking directly to me and only me, the experiences and stories were so dead on.  And, I am a not a “creative;” I work in account management.

As the readers here know, based on an epiphany and an encounter I had in April, I have taken on a mission to recreate the account management department at our agency to act, and be perceived by their peers, as more than notetakers and communications conduits between clients and creative teams. There are a lot of aspects to this shift, but one major piece is that the account managers have to think of themselves as creative and thereby contributors to that creative process and output. To quote the book:

“While a designer will solve a problem visually, a manager may solve it by developing a new process. But they’re both using the same creative tools and wrestling with many of the same obstacles.”

I have been doing a lot of work against this effort, mostly in the form of research and notes, without much implementation yet. I believe this  book can explain to my team how important their creativity is, that they are all creative, and they just need the right attitude, approach and plan to be creative in their contributions to the agency, their teams and their lives. To that end, I am going to ask everyone on my team to read this book. (Don’t worry, I’ve learned none of them read this blog, so I am not spoiling any surprise for them by posting it here. Although, if my boss wrote a blog about our business, I would definitely be reading it regularly. Perhaps that is a post and vent for another day.)

The book starts by walking through the hinderances to creativity, especially those in an ad agency. Then, it takes the reader through recommendations for overcoming those obstacles. I am not going to outline them for you here, you have to read the book. Some of the recommendations seems so obvious, but none of us our doing them, making the time to even attempt to do them or thinking twice about skipping over the obvious steps to creativity just to check something else off our to-do list. Other recommendations are easy to accomplish, it is just a matter of setting out to do them and getting them on the calendar.

So, why is this book my new “life guide”? “The Accidental Creative” it also about leadership, team work, time management and life happiness. To quote the book again:

“It is more and more difficult in today’s world to segment your life into buckets like ‘work,’ ‘home,’ ‘relationships,’ hobbies,’ and so on. Every area of your life affects every other, and a lack of engagement in one area will quickly infect the rest. As you implement these practices, you will find that your newfound creative energy will infiltrate not just your work life, but other areas of your life as well. A rising tide raises all boats.”

This book is a definite recommend.

Is our increasingly technological media world giving us so much information that we are distracted from pursuing independent and in-depth knowledge? It appears that our country’s president believes that. In May, President Barack Obama gave a commencement speech at Hampton University in which he, the very same president that leveraged online information channels to win his current post, said:

“‘You’re coming of age in a 24/7 media environment that bombards us with all kinds of content and exposes us to all kinds of arguments, some of which don’t always rank that high on the truth meter,’ he told the students. ‘And with iPods and iPads, and Xboxes and PlayStations – none of which I know how to work – information becomes a distraction, a diversion, a form of entertainment, rather than a tool of empowerment, rather than the means of emancipation. So all of this is not only putting pressure on you; it’s putting new pressure on our country and on our democracy.’”

President Obama seems to be criticizing the media, technology, video games and the internet in one fell swoop, lumping it all into an “information” category. When did having access to more information become a bad thing? Is not good to hear many sides of a story so we can form our own opinions? And if the information comes to us in an entertaining way, doesn’t that just make us engage with it more?

The discussion that sprung on the internet following this speech was surprising: while many were quick to defend the technology, most agreed with President Obama and felt they were constantly attempting to manage information overload, with no time for processing and understanding. This brought to mind the two-year-old The Atlantic article “Is Google Making Us Stupid?” (which has developed into a book just released this month entitled The Shallows: What the Internet is Doing to Our Brains (see the Ms. Adverthinker review of this book here) Some highlights from the article supporting President Obama’s opinion:

“…media are not just passive channels of information. They supply the stuff of thought, but they also shape the process of thought. And what the Net seems to be doing is chipping away my capacity for concentration and contemplation. My mind now expects to take in information the way the Net distributes it: in a swiftly moving stream of particles. Once I was a scuba diver in the sea of words. Now I zip along the surface like a guy on a Jet Ski.”

“A new e-mail message…may announce its arrival as we’re glancing over the latest headlines at a newspaper’s site. The result is to scatter our attention and diffuse our concentration.”

“Never has a communications system played so many roles in our lives-or exerted such broad influence over our thoughts-as the Internet does today.”

And, an excerpt that provides an argument for the other side:

“In Google’s view, information is a kind of commodity, a utilitarian resource that can be mined and processed with industrial efficiency. The more pieces of information we can “access” and the faster we can extract their gist, the more productive we become as thinkers.”

One commenter had an interesting perspective in favor of the information abundance we are experiencing:

“…it may not be that the internet is making us stupid but making us more demanding. Before the internet we were given a limited number of topics that we could review from a newspaper, television, magazine etc. Since they were limited in scope they needed a greater amount of depth and description. However now that we can delve a wider range of topics there is no need for such depth. In fact if a person was to spend as much time on any given topic today as was 50 years ago or more it would be hard to stay up to date on the numerous happenings that are going on. No longer are people simply expected to know what is going on in their home town on a day to day basis, but all the important events of the modern world….So it is really a question of balance and of need. Is it truly necessary for us to wrap our minds around each topic that we stumble upon on the net, or is it more important to simply grasp the main points of each topic? In today’s world it is no longer necessary to be intimately familiar with each topic, I can say that I have often found it better to skim information so that I am aware of it’s existence, then when I find myself in need of it I can pull it up more quickly.”

The debate is an interesting one that has spawned books, articles and comments galore. The access to information is empowering. The knowledge we gain is the power. The question then becomes, are we turning that information into knowledge? Perhaps we are in the midst of an evolutional shift: those that can learn to navigate the information streams and turn them into applicable knowledge are the ones that survive.

The Shallows: What the Internet is Doing to Our Brains is a book by Nicolas Carr that provides a history of how our brains process and absorb information delivered in evolving channels from oral storytelling, to the written word, from broadcast media to now through the web.  The impetus for the book was a 2008 article in The Atlantic titled “Is Google Making Us Stupid?” So, the premise of the book is the possibility that our continued digital media consumption in bits and bites could be diminishing our capacity to understand and process complex issues the require in-depth information analysis.  The conclusion, however, is not that our intelligence is waning, but instead that our faculties are changing, even evolving.

The Brain Changes as It Needs to Change

Through the first few chapters of the book, we learn that our brains are amazingly adept at adapting to these changes.  The brain actually re-wires itself to deal with the new experiences: “Evolution has given us a brain that can literally change its mind–over and over again.”  Experts quoted in the book support this fact:

“Our neurons are always breaking old connections and forming new ones, and brand-new nerve cells are always being created.  ’The brain,’ observes Olds, ‘has the ability to reprogram itself on the fly, altering the way it functions.’”

“‘If we stop exercising our mental skills,’ writes Doidge, ‘we do not just forget them: the brain map space for those skills is turned over to the skills we practice instead.’”

Are We More or Less Creative as a Result?

Our brains become more accustomed to cursory scanning of data for relevant bits of information; in turn, it becomes more difficult for the brain to focus on long-form, single-source reading.  This is not a bad thing, as we are able to gather the same amount of information, but now diversify the sources from which that information comes.  However, a question was posed about the stifling of creativity as a result of reduced focused on reading as a meditative act.  Many of those quoted in the book felt the opposite was true:

“Friedman told me…that he’s ‘never been more creative’ than he has been recently, and he attributes that ‘to my blog and the ability to review/scan “tons” of information on the web.’”

“Karp has come to believe that reading lots of short, linked snippets online is a more efficient way to expand his mind than reading ’250-page books’…”

“Muses Davis, ‘The Internet may have made me a less patient reader, but I think that in many ways, it has made me smarter.  More connections to documents, artifacts, and people means more external influences on my thinking and thus on my writing.’”

Conclusion

History has shown that our brains adapt to the way information is processed: we did it when converting from oral storytelling to the written word and we are doing it as we convert from the written word to the digital word.

Recommendation

Read The Shallows.  It is a quick, interesting and relevant read right now.

This fictional Internet-Age Writing Syllabus and Course Overview had me laughing out loud.  A highlight:

“Students will learn time-saving tricks, like how to construct an 800-word blog entry in 30 seconds using a simple news article and copy-and-paste. And, as an exercise in the first-person narrative form, students will blog intimate details about their lives, their studies, and their sexual histories (with pictures), with the intent of being linked to by gossip sites and/or discovered by future employers.”

Enjoy.

Ms. Adverthinker is a bit of a compulsive magazine reader: at last count, I believe my subscriptions totaled 13 magazines at home and five at the office.  And, Wired is one of my favorites.  I have not yet received my May issue, but after reading the NY Times article about the puzzle embedded in the issue, I am very excited:

“…the intent of their new issue, created in collaboration with Mr. Abrams [is] to immerse their audience in a series of riddles — some announced, others not — that were buried just deep enough for the readers who wanted to dig them up.”

At a time when publishers are struggling to keep readers engaged in print editions of both newspapers and magazines (and thereby sell advertising), this idea is brilliant.  While the larger puzzle has already been solved, Wired says that there will be additional prizes for subsequent readers that solve the puzzle and there are still a few codes that haven’t been cracked yet.

I have been frustrated lately by poor writing on blogs.  I know that I should expect this from blog-writers: we are amateur writers, writing quickly and writing frequently.  However, many of my frustrations are actually with those who are considered professional journalists and are writing poorly (to be fair: this is mostly local).  They should be worried about these citizen journalists we call bloggers taking over the news-sharing business; the good blog writers are more thorough, yet concise, and more articulate than many of our local journalists.

Why am I thinking about this today?

• NY Times article today about “hyperlocal websites.” The idea: with the newspaper business suffering, local coverage is suffering.  These “hyperlocal websites” compile links and information from community bloggers, “along with data feeds from city governments, with crime reports, restaurant inspections, and notices of road construction and film shoots.”  Some even hire journalists: “One journalist in each town travels to school board meetings and coffee shops with a laptop and camera. Patch also solicits content from readers, pulls in articles from other sites and augments it all with event listings, volunteer opportunities, business directories and lists of local information like recycling laws.”  And while many of these start-ups are relying on traditional newspapers for some of their content, “many hyperlocal entrepreneurs say they are counting on a proliferation of blogs and small local journalism start-ups to keep providing content.”  I love this idea of community reporting and sharing.  The Arkansas Times already does some of this locally, but we could definitely use more.  (FYI: Blake’s Think Tank has been advocating something like these “hyperlocal websites” for some time now.)
• “The Poetry in Your Head.” A few weeks ago, I wrote a post to Twitterers suggesting that they take their writing cues from poetry.  Today, I stumbled upon the “On Point” NPR radio show about memorizing lines of poetry.  The host says: “In the era of the iPod, Americans can have anything they like, anytime, in their ears: hot music, the news, this show.  Jim Holt knows that, says it’s fine, but he’s stumping for something more. Something ancient. Something so old it’s new again: memorizing poetry.”  Jim Holt also wrote an article for the New York Times Sunday Book Review about memorizing poetry.  In neither the radio show nor the aricle does he claim that this memorization will make a person a better writter.  However, I want to believe it will; an increase in vocabulary, in word combinations and in rhythm could surely come from poetry memorization.  As writers, we should want all of these things.
• Who needs the media when “content distributers” can go straight to the consumer? I know this is not exactly a valid argument since “content distributers” (advertisers/brands, celebrities, government, etc.) would hold back all the “bad” news if they were totally in control.  However, with consumers talking back in our two-way communication model that is the Internet, it is now much harder for companies to hide anything.  It is our new transparent world.  And consumers are in control.

So, I talk about wanting quality writing (typically provided by professional and experienced journalists), then advocate citizen journalists (those amateur bloggers).  Really what I want is quality content delivered in a quality format.  It doesn’t matter who or what gives it to me, but someone or something needs to stand up and deliver.

As a reader of this blog, you must, by now, know of my frustrations with Twitter.  To recap–before delving into the subject matter of this post–Twitter is fantastic as a tool for disseminating and gathering information quickly, but it is maddening for its overuse by people who both have nothing interesting to say and then say those things in the most trite ways. (This is not an open invitation to judge my Twitter posts; I recognize that I have fallen into that latter category more than once over the last couple of years.)

I think I have found a solution for those poor, inept Twitter-ers that I despise: take your cues from poetry.  My interest in poetry is recent; and in reading verses today, it occurred to me that poets can say a lot with just a few words and make it a compelling read–and how relevant that is to our modern day communication tool, Twitter.

My advice to Twitter-ers: don’t let the tool’s ease-of-use make you dumb.  Think about what you are writing, how it is fed out your network, and how that reflects on you.

My challenge to Twitter-ers: hone your voice, establish a rhythm, become poetic.  You will stand out from the crowd.

I love this idea: someone created a Flickr group for photos of books at your bedside. This is my contribution.

This Is Where We Live from 4th Estate on Vimeo.

Slate has an interesting article summing up how we read online.

Earlier this week I wrote about my love of the Kindle after reading that Steve Jobs thinks it is stupid (I am exaggerating, of course) because no one reads anymore. Well, it seems his comments stirred up some others as well. Advertising Age disputes Jobs’ statistics on reading as well:

“‘Who are these “people” to whom Steve Jobs is referring?’ Publishers Weekly Editor in Chief Sara Nelson asked me last week. ‘Not the million-ish who are devouring Elizabeth Gilbert’s “Eat, Pray, Love” or the ones who line up for Harry Potter and/or James Patterson novels.’ She added: ‘All I can say is that when I sat in restaurants and airports or on buses or trains and pulled out my Kindle, I got more attention than if I’d shown up naked–with an adorable puppy.’”

Right on.

I’ll admit it. I bought the Amazon Kindle, the electronic reader that received much hype and not-so-great reviews. And, I’ll admit that I love it. But, I am a reader. I read a lot and I read fast. I also travel pretty frequently. So, the idea of a device that holds 200 books that I can purchase for $9.99 each was appealing to me. The device has its faults (clunky page turn buttons that are too easily pressed mistakenly, the cover sucks, the power switch is on the back), which I am sure will be repaired in the next generation. I am a little self-conscious using it in public places because it is not that common and people tend to stare (and, I am a little embarrassed about how much I paid for it). But, nonetheless, I love reading from it–it is lightweight, easy to hold, doesn’t hurt my eyes, and holds more books than I can read. The New York Times has even said that “Amazon’s device could turn out to be the iPod of the written word.” I would agree, except supposedly no one reads anymore:

When Steve Jobs “was asked two weeks ago at the Macworld Expo what he thought of the Kindle, he heaped scorn on the book industry. ‘It doesn’t matter how good or bad the product is; the fact is that people don’t read anymore,’ he said. ‘Forty percent of the people in the U.S. read one book or less last year.’” Jobs, however, is not always right: “a survey conducted in August 2007 by Ipsos Public Affairs for The Associated Press found that 27 percent of Americans had not read a book in the previous year…the same share–27 percent–read 15 or more books. In fact, when we exclude Americans who had not read a single book in that year, the average number of books read was 20, raised by the 8 percent who read 51 books or more. In other words, a sizable minority does not read, but the overall distribution is balanced somewhat by those who read a lot.”

“The book world has always had an invisible asset that makes up for what it lacks in outsize revenue and profits: the passionate attachment that its authors, editors and most frequent customers have to books themselves.  Indeed, in this respect, avid book readers resemble avid Mac users.

“The object we are accustomed to calling a book is undergoing a profound modification as it is stripped of its physical shell.  Kindle’s long-term success is still unknown, but Amazon should be credited with imaginatively redefining its original product line, replacing the book business with the reading business.”

Using the Internet as a tool, more and more consumers are engaging in culture consumption, broadening their knowledge horizons and then using that experience and knowledge to contribute their own creative expressions and deposit those right back into our culture for further consumer consumption. According to a recent article in Ad Age:

“For years, marketers viewed the cultural consumer as an elite market segment, estimated to represent 2% of the overall population. As we witness a maturing knowledge economy, it’s become evident that we must enlarge our view of who’s consuming cultural experiences and how often. To benefit from the coming era, smart CMOs need to see that American consumers aspire to be viewed as thinking, expressive human beings…Consider these facts:

• The typical adult attends an average of 1.9 cultural events per month.
• 68% of the American public is interested in independent films.
• Gen Y-ers (those ages 18 to 29) attend an average of 2.3 cultural events per month.
• More Americans visit museums, historical sites, zoos and aquariums than attend all professional sports events combined, including auto racing.
• In 2006, 65% of households ranked “avid book reading” as their No. 1 at home leisure activity, according to the Standard Rate and Data Service.”

(Then again, according to a recent article in The New Yorker titled The Twilight of Books, you might not believe consumers are more culturally inclined and reading literature “…if you consulted the Census Bureau and the National Endowment for the Arts, who, since 1982, have asked thousands of Americans questions about reading that are not only detailed but consistent. The results, first reported by the N.E.A. in 2004, are dispiriting. In 1982, 56.9 per cent of Americans had read a work of creative literature in the previous twelve months. The proportion fell to fifty-four per cent in 1992, and to 46.7 per cent in 2002. Last month, the N.E.A. released a follow-up report, To Read or Not to Read, which showed correlations between the decline of reading and social phenomena as diverse as income disparity, exercise, and voting. In his introduction, the N.E.A. chairman, Dana Gioia, wrote, ‘Poor reading skills correlate heavily with lack of employment, lower wages, and fewer opportunities for advancement.’”)

If your target is an avid Internet user, they are more likely than not consuming cultural experiences frequently. And, as that Ad Age article notes, “Knowledge is power. Ideas are the killer app. Learning is the new status skill. This is an enlightened age, and culture consumers revere brands that teach them new things without pontificating.” What can brands do to feed that consumer hunger for cultural and knowledge?