July 1, 2008

Economy Impacting Brand Choices

Filed under: Current Events — Emily Reeves @ 8:44 am

This article in Brandweek hit home for me, being in the age group surveyed and having made some of these same decisions lately.  While we have been hearing for some time now that the economy is hurting, it seems as if the reaction has been a bit delayed by consumers this age.  The brand list below was startling to me, especially among a group that is as brand conscious as Gen X/Y’s.  Missing from this list is a technology brand and I wonder how long it will be before this groups stops buying new computers, cell phones, music players, etc. and what kind of increased impact that will have on the economy.

“Consumers 21-39 years old are feeling the economic pinch, according to a study conducted online by the Zandl Group on May 23.  Sixty-one percent of the 312 men and women surveyed said they have become more frugal of late.  Almost half (48%) said they frequent bars and clubs less, 39%  are driving less and 35% are eating out less…This has a severe impact on what brands they are choosing.  Here is a list of what companies and categories are keeping into favor and which are falling out of favor.

Popular

  • Trader Joe’s
  • Walgeens
  • Craigslist.org
  • Forever 21
  • Target
  • Paperbackswap.com
  • Dollar Stores
  • Fuel-efficient sedans

Unpopular:

  • Whole Foods
  • Starbucks
  • Sephora
  • Room & Board
  • Nordstrom
  • Netflix
  • American Apparel
  • SUVs

May 30, 2008

Women Bloggers

Filed under: Current Events, Technology — Emily Reeves @ 4:17 pm

Women are social and love to share information.  They are the gatekeepers for almost all purchase decisions for their families and they advise their friends on their purchase decisions.  So it makes sense that women would be attracted to blog-writing as a way to spread “word-of-mouth” experiences and information.  According to a recent article in AdAge:

“…more than one-third (35%) of all women in the U.S. aged 18 to 75 participate in the blogosphere at least once a week. And that number increases if less-frequent visits are factored in. Of those women who are online any amount of time, 53% read blogs, 37% post comments to blogs and 28% write or update blogs, according to the study.”

Why do they blog?

“For fun (65%)

To express themselves (60%)

To connect with others (40%)

As a personal diary (34%)

To give advice or educate (26%)”

Why do they read blogs?

“For fun (46%)

To get information (41%)

To stay up to date on family and friends (36%)

To stay up to date on specific topics (34%)

To connect with others (28%)

Entertainment (26%)”

April 22, 2008

Listening to Customers

Filed under: Advertising, Culture, Current Events — Emily Reeves @ 1:41 pm

Last week I ordered a “large coffee” from Starbucks. It was an interesting experience for me: usually my order is very complicated. But, just as the new, massive ad campaign promised, I received a venti Pike’s Roast in the brand new Starbucks cup.

The best part about my order however was that my cup came with this little green tab in the sip hole. I actually commented to my co-workers about it: “this is brilliant! I am so tired of spilling coffee on myself and in my car.” As it turns out, this “splash stick” was the result of customer feedback. BusinessWeek this week reports that

“this is corporate democracy in action: At the month-old MyStarbucksIdea.com, customers can make suggestions, other customers can vote on and discuss them and Starbucks can see which ideas gain support. It’s key to Howard Schultz’s plan to reinvigorate his company, to which he returned as chief executive in January.”

Starbucks is not the first company to try this–the company is actually following the lead of Dell.  Both companies are using software that acts “like a live focus group that never closes.”  Customers want to feel like they are being heard, and this is a great way to do that.  Additionally, Starbucks is using “idea partners” to moderate the conversations and tell customers what things have already been tried or why things won’t work.  And the ideas that gain traction on the site, actually get implemented–like the splash stick.  Fantastic example of engaging in conversations with consumers.

April 13, 2008

Cool Car Commercials

Filed under: Advertising, Current Events — Emily Reeves @ 6:51 pm

I will admit that I am in the market for a new car, so maybe I am especially susceptible to car advertising at the moment. Two car commercials have recently caught my attention and made me pause to watch them: one for the Honda CR-V and one for the Kia Spectra.

First up, the Honda CR-V. Last year Honda launched the CRAVE campaign - cute idea that plays on the CR-V name and is a bit reminiscent of the Toyata Camry’s “My Car” campaign. Clever. There is one “Crave” commercial that is different from the others in the campaign: it transforms cookie dough into the CR-V. All the other spots “fill” the car with the “craved” food or drink. I was watching this commercial without the sound on the television and the cookie dough drew my eye to the screen, away from my conversation. I wonder if they were targeting me? I was watching “My Big Fat Greek Wedding,” it was 8 PM and a cookie sounded good to me. All of the sudden, the CR-V looks like a cute car for me. Creative execution combined with strategic media buy, and now I am a potential CR-V driver. Check out the spot.

Second, the Kia Spectra. This spot uses two things to make it stand out: music and a current event. The song is catchy and ties perfectly to the story the spot is telling. The spot shows Kia drivers pulling up to the gas station and always ending up on the wrong side of the gas tank. Obviously, the idea is that you have to fuel up so infrequently in a Kia Spectra, that you forget on which side your gas tank is located. Even my dad got it and it sparked a conversation about the monthly cost of gas. The spot works. Here it is:

February 18, 2008

Dark Knight Marketing to Continue

Filed under: Current Events, Marketing — Emily Reeves @ 8:21 am

More confirmation that the marketing efforts for the Dark Knight will continue as planned, reported in BrandWeek:

“Promotional partners are standing by their programs and reportedly won’t need to scrap any related marketing materials.  The reason: they did not focus on the ghoulish Joker character, instead preferring to center their campaigns on the hero, Batman.

“That’s been the norm for brand/movie tie-ins for years, with corporate partners choosing not to align too closely with the bad guys.”

February 7, 2008

Stone Ward Bloggers

Filed under: Current Events, That's Just Cool — Emily Reeves @ 3:26 pm

Everyone has an opinion. Here is where other Stone Ward staffers are expressing theirs:

Blake’s Think Tank - Blake Rutherford, our Director of Public Communications, writes about politics and other current events.

Monkey Bulb - Chris Kindrick, Art Director, comments on creative executions of advertising.

Officially Lucky - Clint Ecker, Senior Web Developer, is a source for all technology and social networking.

Ain’t Misbehavin’ - Kyle Riley, Public Communications Account Executive, records news that is too good not to pass along.

The Angry Czeck - Jeremy Harper, Senior Copywriter, calls his blog “the most furious newsletter in modern times.”

Enjoy.

February 6, 2008

Political Mac vs. PC?

Filed under: Advertising, Current Events, Marketing — Emily Reeves @ 9:10 am

More on the influence and importance of design: this week the NY Times had an article contrasting and comparing the websites of Obama and Clinton as if one were a Mac and one a PC.  This further illustrates the point made earlier this week in the comparison of font use by the different presidential candidates–never underestimate the power of good design.  According to the NY Times article:

“The differences between hillaryclinton.com and barackobama.com can be summed up this way: Barack Obama is a Mac, and Hillary Clinton is a PC.

That is, Mr. Obama’s site is more harmonious, with plenty of white space and a soft blue palette. Its task bar is reminiscent of the one used at Apple’s iTunes site. It signals in myriad ways that it was designed with a younger, more tech-savvy audience in mind — using branding techniques similar to the ones that have made the iPod so popular.”

“In contrast to barackobama.com, Mrs. Clinton’s site uses a more traditional color scheme of dark blue, has sharper lines dividing content and employs cookie-cutter icons next to its buttons for volunteering, and the like.”

The article does question, however, if this “being a Mac” is good politics:

“While Apple’s ad campaign maligns the PC by using an annoying man in a plain suit as its personification, it is not clear that aligning with the trendy Mac aesthetic is good politics. The iPod may be a dominant music player, but the Mac is still a niche computer. PC, no doubt, would win the Electoral College by historic proportions (with Mac perhaps carrying Vermont).”

February 4, 2008

Iconic Logo Design

Filed under: Advertising, Current Events — Emily Reeves @ 6:00 pm

Who knew there was such a thing as a “specialty in semiotic analysis of package design for consumer-product companies?”  According to an article in this past Sunday’s New York Times Magazine,  there is just such a thing and what it means is that the specialist “applies the close-reading analytical skills you might associate with deconstructing a novel or a work of art to the breaking down of logos and packaging to their ‘constituent parts’ and ‘indexical signs.’”  For the article, he broke down the Tide logo in ways I would have never imagined:

“…the original Tide package…communicated ‘cyclone in a box,’ he says.  ‘There’s this great dynamic tension there.  The word “Tide” is bursting out of the circle, and the circle is standing out of the box.  It’s almost a baroque composition; it’s like what Steven Spielberg would do if he were designing a brand.’  The idea was that Tide is a ‘force of nature–it’s a phase shift’…’some sophisticated color research’–involving a psychologist who specialized in such things–went into selecting a bright scheme that would suggest ’sufficient power,’ tempered with the ‘likable’ blue that had a more ’sensitive’ connotation.”

This article is a great reminder that good design takes a lot of research, hard work and talent to produce.  Never underestimate the subliminal power of logos and design.  For a  timely example as we approach Super Tuesday, check out this article in the Boston Globe that breaks down the font use and logo design of each of the major candidates.  Here is a sample:

Clinton

“The Hillary type palette is far from fresh and colorful; it is begging for legitimacy instead of demanding respect. It projects recycled establishment. The type has a tired feeling, as if the ink has been soaking into the page too long. The Hillary logo has the look of an ’80s newspaper layout or an investment company. The tall lower-case reminds me of someone with their pants pulled up too high. I wonder about the significance of the three stars and three stripes. A third term?”

Obama

“Obama’s type is contemporary, fresh, very polished and professional. The serifs are sharp and pointed; clean pen strokes evoke a well-pressed Armani suit. The ever-present rising sun logo has the feeling of a hot new Internet company. His sans serifs conjure up the clean look of Nike or Sony. This typography is young and cool. Clearly not the old standards of years past.”

McCain

“McCain uses type that is a perfect compromise between a sans and a serif, what type geeks call a “flared sans.” Not quite sans and not quite serif, sort of in between, moderate, not too far in either direction. The strokes have contrast between the thick and thin, creating the feeling that the ends are going to have cute little serifs, but they just flare out a little, not forming actual serifs but wanting to. The military star centered and shadowed is a not-so-subtle touch. And McCain just says “President,” as if to say he’s already been elected. Everything about this logo says you can buy a car from this man. From the perfectly centered star to the perfectly spaced type, the entire design looks like a high-end real estate company. McCain has done something no other candidate has done, he uses all blue, no red - not even a dash. If we were to predict the results based on typography and design, we would pick McCain and Obama.”

February 1, 2008

Mac Guy Reflects Real Mac Owners

Filed under: Advertising, Culture, Current Events, Marketing, Technology — Emily Reeves @ 11:11 am

This is from an article in Advertising Age:

“Research from internet ad network Mindset Media confirms the ad’s personification of Mac users as superior and self-satisfied.  Its recent Mac user ‘mind-set profile’–a psychographic ranking system that scores respondents on 20 different elements of personality–found them to be more assured of their superiority, less modest and more open of the general population.”

“Far fewer cohesive personality traits emerged among PC owners, likely because of the breadth of PC ownership.  Given that 95% or so of all computer users own a PC, those users essentially are the general population.  The one area where PC users did stand out as statistically different was in creativity–low creativity, that is.  Mindset Media found they tend to be realists who are emotionally steady and work well with what they’re given.”

This makes total sense.  I don’t think research really had to be conducted to learn these things, but it is interesting that now there are statistics to confirm it.

January 31, 2008

Seen This?

Filed under: Culture, Current Events, That's Just Cool — Emily Reeves @ 2:26 pm

The Wall Street Journal is going social, as reported by Brandweek:

“Using SeenThis?, built by the social networking technology developer Loomia, members of Facebook, and eventually various other social networks will be able to receive notifications on what Journal content their friends are reading or sharing – while logged into those sites or visiting WSJ.com. Those users will then be able to check out those articles themselves for free (without having to leave their networking site of choice), and share them with others. For example, a user might receive a notice of the top five articles read by members who attend his or her college.”

January 30, 2008

Green Building Craze

Filed under: Current Events — Emily Reeves @ 12:59 pm

It is hard to pick up a publication these days without there being some story on the “green movement.” New construction is one way in which companies can join the green movement and it turns out, old buildings can be green too. In Sunday’s New York Times, there was an article on how existing buildings can be “greened”: “As more companies look to reduce waste, along with the carbon imprint, they find that their buildings are one of their most immediate opportunities. For their efforts, they typically get a healthier, cleaner work environment, improved efficiency and lower operating costs, all of which can help attract tenants and employees. A 2006 Green Building Council study found that by retrofitting buildings, owners can save 90 cents a square foot annually, on average, in energy and other costs and earn back their investment in 2 to 2 1/2 years.”  With continued high-profile coverage of the opportunities, surely more companies will start implementing efforts to reduce their strain on the environment.

The green movement continues to gain momentum in Arkansas as well.  Not only do we have the Clinton Library and Heifer International leading the way with commercial buildings, but there are also a growing number of “green” residential developments planned in Arkansas, as reported in our Arkansas Democrat-Gazette this week.  Arkansas is more progressive than people think:

  • Woodglen Park will be a 35-home solar subdivision in Little Rock.
  • CityGrove Townhomes and Rockwater Village in North Little Rock will focus on ensuring that homes are built near public transportation and other amenities.

Arkansas is really stepping up as a leader in green building!

January 28, 2008

MySpace To Post Super Bowl Commercials

Filed under: Advertising, Current Events — Emily Reeves @ 3:53 pm

“MySpace…is posting all of the commercials broadcast during the game on a special section of the social-networking site at no extra charge to those advertisers.  Google’s YouTube, Time Warner’s AOL and Yahoo are doing the same for their commercial polls.  Hosting these sites build viewer traffic, which then allows them to sell more paid advertising.” — The Wall Street Journal

Dying Young

Filed under: Current Events — Emily Reeves @ 11:44 am

From left: Chris Jackson/Getty Images; Legends Archive/Reuters; Bettman/Corbis

As we mourn the recent loss of Heath Ledger, his “transformation is already under way, from acclaimed actor to most-searched Internet term, from film start to cultural touchstone” reports the New York Times.

“The unintended death of someone with so much to live for captivates the public…In generational terms, the death of a contemporary most frightens the young.  When one notable lifetime ends, that generation begins to end, too.  The death of someone cut down in the prime of life brings home our own mortality.  Maybe our rendering them immortal is our way of not facing that inevitability.”

After Ledger’s death, “the blogosphere went into overdrive.  In two days his memorial page on Facebook had over 30,000 members.  The entertainment Web site TMZ generated over 74 pages of user comments.  Hundreds of eulogies for the 28-year-old Australian appeared on The Sydney Morning Herald’s site.”

Everyone mourns or shows their respect in their own ways.  I planned to do this by watching Ledger’s movies again and appreciating his talent.  I went to Netflix to add them all to my queue.  I guess others had the same idea: all of his movies now have a “long wait” on Netflix.

The Oscar Economy

Filed under: Advertising, Business, Current Events — Emily Reeves @ 11:15 am

Reported in BusinessWeek:

“There’s big money at stake if the Feb. 24 awards ceremony gets scotched.

  • $4 million worth of post-Oscar parties.
  • $5.5 million in media coverage.
  • $26.5 million in limos, security, personnel, and gifts for the nominees.
  • $51 million for the main broadcast in the Kodak Theater, along with side events.
  • $54 million in spending on radio, TV, print, and outdoor campaigns by studios competing for awards.
  • $100 million in publicity generated for companies who clothe and bejewel the stars.

January 25, 2008

Viral Marketing Campaign for the Dark Knight to Continue?

Filed under: Current Events — Emily Reeves @ 12:22 pm

 

The Wall Street Journal had an interesting article in yesterday’s issue: Will Marketing Change After Star’s Death?  The article does a nice job of summing up the viral campaign used to promote the next Batman installment, The Dark Knight.  The studio used Health Ledger’s “playful but psychotic” The Joker character as the star of the viral campaign, despite the fact that Christian Bale returns as the title character.  And, “Mr. Ledger isn’t featured just in the online campaign.  The movie’s current poster includes a ghostly and haunting image of Mr. Ledger in his Joker getup, with the tag line ‘Why So Serious?’ scrawled in red.”

The question is, with the untimely death of the movie’s featured star/character, will the studio continue this successful viral initiative?  The studio hasn’t responded to the status of the film or marketing campaign, they have simply released a statement expressing its condolences on Mr. Ledger’s death.  A source quoted by the Journal recommends that “the best that could happen is that all this marketing stuff just goes on and the move and the campaign don’t turn into some kind of grave marker.”  

All of Ledger’s fans will just have to wait and see, but the viral campaign has certainly intrigued me into anxiously awaiting the film’s release this summer.